Privacy Statement

Owner contact email: info@thejump.tech

Here at The Jump Digital School Limited (“The Jump”, “we”, “us”, “our”, "school"), we take data privacy seriously. In accordance with the General Data Protection Regulation (GDPR), this Privacy Statement explains what happens to the Personal Data that you provide us with and how we treat that data. For further information on your rights please visit the Information Commissioner’s Office website at https://ico.org.uk/

Below we clarify what personal data we collect; how we collect it; what we use it for; what the lawful bases are for processing that data; when we share your personal data; where we store and process personal data; how we secure your personal data; how long we keep your personal data; and; your rights in relation to personal data.

What personal data do we collect?

We will request the following data, with your permission:

  • Name
  • Email Address
  • Telephone Number
  • Home Address
  • Any further information which you provide to us which is pertinent
  • Your image in photographic or video format

How do we collect your personal data?

When you request any of our syllabuses we will request your name and your email address.

Prior to sending you our Offer Letter and Agreement, we will request your home address either by telephone or by email or WhatsApp.

To enable you to spread the cost of purchasing our training packages by paying in instalments, we utilise 3rd party data processors such as GoCardless (https://gocardless.com/) or Stripe (https://stripe.com/gb). At the appropriate stage of the sign-up process, we request that you provide them with your details if you wish to continue so that they can enable you to set up payments.

On occasions when we take photographs or videos of you within the training environment for marketing purposes (with your permission)

What we use it for:

To enable 3rd party software to automate the process of emailing you with our syllabuses

To provide you with information which you request from us

To personalise our engagement with you

To provide information relating to our training services which may be of interest

To set you up on Slack so that we can share learning materials and resources with you

To set you up on Zoom so that you can participate in our training sessions remotely

To communicate with you throughout your training and beyond

To promote your training and skills development to a wider audience (with your permission)

To keep you up to date with relevant information pertaining to your training and our services.

The legal basis for processing your personal data:

Consent: - We request your consent to use, store or share your personal data with 3rd parties. When you request to download our syllabuses, we request your permission to use your email address to send you the syllabus and to keep you up to date with our services. Prior to us sending you our Offer Letter and Agreement, we request your consent to insert your personal address into that document. As per your rights outlined below, where consent is the legal basis, you have the right to withdraw consent at any time.

Legitimate interests: - The data we collect, store and share is used to provide you with the service for which you have either registered an interest or you have engaged us to provide through to completion of our training purchase process.

Storage and processing of your personal data

It may be necessary for your data to be transferred outside the European Economic Area (EEA) by data processors (such as GoCardless or Stripe) or cloud-based data storage solutions providers which we use. In each case, they are GDPR compliant providers who are contractually obliged to ensure your data is treated securely.

How long do we keep your data:

We only keep your data as long as is reasonably required for us to do so and in accordance with your rights as outlined below.

Your rights:

Your rights regarding your own personal data can be summarised under the following headings:

  1. The right to be informed
  2. The right of access
  3. The right to rectification
  4. The right to erasure
  5. The right to restrict processing
  6. The right to data portability
  7. The right to object
  8. Rights in relation to automated decision making and profiling

Further details can be found at the Information Commissioner’s Office website: https://ico.org.uk/